How to get out of a virus frozen screen on your computer.
Click image to see a large version of the screen.
So you have a frozen computer screen or a screen you cannot get past? Here is my story.
I started to write this post yesterday, and saved it as a draft.
In the meantime my daughter was working on her finals for school, and I told her about this Liza Moon virus and warned her if anything odd came up and told her she was infected, let me see it.
The next day she was doing a google image search for her paper and clicked an image and got the warning.
She brought the computer to me and I was honestly surprised. There it was, the lizamoon virus. Luckily, she never clicked anything, so she did not get infected. But this is a very tricky one. It looks legit, and I feel bad for all the innocent people who will get this.
Especially the senior citizens. When I work on computers for Seniors it breaks my heart how messed up their computers usually are. Spyware, extra spammy toolbars, and just all kind of annoyances that make it so unpleasant to work online.
What happens is a little spoof window comes up telling you are infected, and then even if you try to close the window to get off you are in trouble. Either choice leaves you with the virus window there and ready to run.
There is a way to get out of this type of situation however.
What you want to do is hit Ctrl+Alt+Delete, all at the same time.
This will bring up your Task Manager.
Next select Processes in the Windows Task Manager.
You will then see the fake process name in the list. ( In this case I think it is called “Windows Stability Center” for this Virus)
Just click it and select “end process”. Then get out of there and off that website!
Or you can try the shorter set of Alt + f4, which closes a window.
You will have just averted a disaster. By the way you can use this same trick for any program you get stuck on.
I use it all the time when Firefox, or IE freeze on me or hang or a program stops working.
I made a fast video for you on how to do this.
This is on Windows 7 so it is a little different looking than if you have XP, but the process is the same.
View in full size, it is nice and clear.
I just got this virus AGAIN, and it would not let me kill the process.
Here are the directions for what to do if that happens to you.
Many viruses will lock you out of your computer by giving you a frozen computer screen or a start up screen you cannot get past.
You can actually get past the fake screen. Watch my video.
Here is a good video that will show you exactly how the virus looks and works.
I have the HD version, click the button to make it full size when you watch.
It will help see what is going on with the virus fake ware and fake screens.
Good luck and please leave a comment so we can know we are helping others get out of this situation and if have any helpful advice yourself for this situation.